Our Return Policy includes permissable returns of merchandise as well as the procedures that must be followed to avail of the policy. Please do not hesitate to contact us with any questions about the Return Policy at +1 914-381-8779 or, in the US, toll-free at 1-800-245-5869
Orders may not be cancelled once they are placed. Our procedures necessitate that this policy be strictly enforced with no exceptions.
We allow exchanges on all in store stock dresses less $50.00 restocking fee
Please understand that purchases of any dress from any Manufacturer are final. We regret that we can not permit exchanges or refunds on these items.
Within 24 hours of your receipt of the item, call our office at 800-245-5869 to speak to one of our customer service representatives.
Tell them the reason for your return.
Once the merchandise arrives, mail the merchandise to: 108 Mamaroneck Ave, Mamaroneck, NY 10543.